Terms & Conditions

 

Ordering

By using this website you agree to be bound by Stone Boat Building Chandlery Ltd conditions stated below.

Contract for the supply of products or services:

 

Ordering

We accept orders online by phone, fax or email

 

Payment

We accept most types of credit /debit cards Delta - Maestro - Mastercard -Visa - Switch with the exception of Diners Club & American Express. We accept Postal orders, Cheques, & Bacs payment.

 

PLEASE NOTE Cheques must be cleared before goods are dispatched.

 

Guarantee & Returns Policy

If you are not entirely happy with your purchase we will exchange or refund in full provided that the items are returned within 14 days unused and in their original condition & packaging.

f you return goods because they were ordered incorrectly or wrong size please return in original condition for exchange.

Cancellations of unwanted goods or special orders may not be accepted for return they are at the risk of the buyer.

A 20% handling & re-stocking fee may be deducted when considering refunds.

We reserve the right to refuse a refund or acceptance of 'special 'or returns due to change of mind.

If you return any item because it was faulty please check with us before returning.

 

Should any material defect arise within a twelve month period date of invoice contact us in writing for us to investigate and determine the cause. Goods may have to be evaluated by the manufacture.

If goods are found not to be faulty they will be returned back to you.

Goods damaged through neglect, used for incorrect purpose or faulty installation may result in them not being exchanged or repaired without a charge.